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About Chynas Dash of Flair & Grace
Who Are We
Hey there, we are Muz & Chyna. We are a mother/daughter duo who provide you with a wedding chair cover service. Inspired by creativity, love and your vision, there is no inspiration too big or small. Think of us as your entourage helping you bring your vision to life!
We are based in London and travel across the UK and afar!
Our service
- Pre-wedding zoom consultation
- Final Mood-board created of your vision
- Dedicated team that comes to your venue to fit and dress your chairs.
- We also come back during your venues
- packdown time to pack away the dressings so you don’t have to.
Additionals
Please reach us at chynasdashofflairandgrace@gmail.com if you cannot find an answer to your question.
OUR Ts & Cs
Purpose of Agreement:
The agreement is the document that has set out these conditions and all other details about your agreement with us and you, our client. You are agreeing to comply with and be bound by the following terms and conditions of hire when you book with us.
Definitions:
“We” and “Us” “Owner” and “Our” mean the owner Chynas Dash of Flair & Grace of the hired items. “You” or “Your” or “yourself” or “hirer” means the Client who has booked the hired goods. The “Goods” mean all goods to be hired by us to you.
1. Introduction
- These terms and conditions govern the relationship between [Chynas Dash of Flair & Grace] and the client for wedding setup services, not the venue unless goods are being hired directly by the venue. It is the client’s responsibility to ensure that the venue is clearly instructed so that the terms and conditions are met. It is then the responsibility of the client to reclaim any of these costs from the venue if the venue was at fault.
2. Services Provided
- [Chynas Dash of Flair & Grace] offers wedding ceremony and reception chair covers and drapes.
3. Booking and Payment
- A non-refundable deposit of [£50] is required to secure the booking. Please note that your date is not confirmed until your booking fee is received. Once paid this date is solely for you. This fee will come off your final payment on your invoice.
- A final invoice will be sent out 4/5 weeks before your event date and final payment of the balance must be paid, with the Damage/loss Deposit, 28 days in advance of the event date.
- If the client has not made final payment, as agreed 28 days prior to the event date, then this will be a breach of contract by the client entitling us to treat the booking as not going ahead without explanation by us. (We will do our best to make contact first)
- Payments can be made via [Bank transfer].
4. Damage/Loss Deposit
- The Damage/Loss Deposit will be used to pay for any additional goods needed to cover not previously communicated by the client on the day of the event, and or will be used to pay for any lost or damaged Goods. For example, the goods that have been dragged on the floor, have holes or rips, cigarette burns, candle wax marks, or any stain that is impossible to remove will be deemed to be beyond repair and will be charged at full replacement costs. Replacement costs may be advised on request.
- The Damage/Loss Deposit is 25% of the value of the booking or £60.00 - [Chynas Dash of Flair & Grace] will assess and make a decision and decide on the individual event.
- After considering the above any remaining Damage/Loss Deposit balance will be returned to the client, usually within one week of the event date.
- Costs for Items for replacement can be asked for at any time. There is no negotiation for costs of replacement goods.
5. Cancellation Policy
- Cancellations must be advised, in writing, by email or post more than 8 weeks prior to the event, otherwise we reserve the right to charge a 25% cancellation fee.
- Refunds cannot be given once the hire goods have already been prepared, 28 days before the event date, for the final guest numbers and after the full balance has been paid.
- We will happily accommodate changes in numbers as we appreciate this is inevitable when planning a celebration. Generally, we will do our best to accommodate any changes. However, any changes to an order made less than 28 days prior to the event may not, in the case of a lower cost, be eligible for a refund and may not, in the case of increased numbers, be possible to accommodate.
- Please note the booking fee deposit in non-refundable, whatever the circumstances are. Once this fee has been paid, it will secure your date solely for your use.
6. Changes to the Agreement
- If any details on your Invoice, which is also your booking form, are incorrect then please inform us immediately. We will only accept changes to an order from the lead contact via email, text or by post that is clearly is stated. We ask that you keep us updated, as any changes to your hire goods cannot be changed on the day of set up. Any bookings that are not carried out due to incorrect information on the invoice, which is also your booking form, will require full payment.
7. Liability
- [Chynas Dash of Flair & Grace] is not liable for any damages or losses incurred during the event, except where caused by our negligence.
8. Public Liability Insurance
- We are covered by public liability insurance for when we are setting up an event, includes delivery and collection.
9. Force Majeure
- Neither party shall be liable for failure to perform their obligations under this agreement due to circumstances beyond their control, including natural disasters, war, or pandemics.
10. Cancellations
- Any complaints please contact us immediately, as we take this very seriously and we will do our best to rectify any issues. We can be reached by email: chynasdashofflairandgrace@gmail.com or via Instagram DM
Contact Me
Questions or Comments
Send me a message or ask me a question using this form. I will do my best to get back to you soon!